ORDERING

1. Do I need a prescription?

You do not need a prescription, as you are purchasing frames only.

2. Are the frames original?

specs are for general use e.g. driving or walking about in. Some people wear distance specs all the time for all tasks including close work.

4. Do I need Distance, Intermediate, Reading, or Bifocal Spectacles?

Distance specs are for general use e.g. driving or walking about in. Some people wear distance specs all the time for all tasks including close work.
Reading specs are for reading and close work. If your prescription has an “add” you will only be able to wear your specs for close work and they will be blurred if you look in the distance.
Intermediate specs can be for computer work or occasionally they are set for reading music. They are similar to reading specs but the range of the focus is set further away. Your Optician will give you a specific prescription for this which may be a different “add” or a completely separate prescription.
Bifocal specs have a regular distance lens with a segment in the bottom for reading. These are for people with a reading add who would otherwise need separate specs for distance and reading.

5. What is my pupillary distance (PD) and how do I obtain it?

The PD is the measurement of the distance between your eyes. It is used to set the centre of the lenses in your specs to align with the centre of your eyes. Ideally your Optician will give you your PD measurement with your prescription. You can measure your own PD in millimetres by using a ruler and measuring the horizontal distance from the centre of one pupil (black spot) to the other.

Alternatively you can choose to use an average PD which has been provided by our appropriately qualified optician.


FRAMES AND LENSES.

6. Are the frames and sunglasses the same quality as I get from my Optician?

Yes, we supply only original brand new frames and sunglasses from suppliers.

7. How can you charge such low prices?

We do not have expensive overheads of high street premises and we do not offer frame fitting or adjustment services. However we do offer a complete money back guarantee against and defects or damage.

8. How do I know if the frame is going to be the right size?

The best way is to order a similar size to a comfortable pair of glasses that you already have. All of our frames have measurements of the lens size, the distance between the lenses (DBL) and the side length. You will be able to read these measurements off your present frames. They are always in millimetres

In this example, the important numbers are ‘47’, ‘21’ and ‘140’. This tells you that the lens diameter is 47mm, the nose bridge gap is 21mm and that the arm length is 140mm.

The lens diameter refers to the horizontal width in millimeters of one of the frame’s lenses. The measurement is taken from the inside of one side of the frame to the inside of the other side of the frame.

The nose bridge gap is the distance in millimeters between the two lenses. The arm length is the distance of each frame arm taken from the hinge to where it starts to bend at the ear.

9. What if my frames need an adjustment?

10. What payment methods do you accept?

We accept credit/debit card payments. Visa, Visa Electron, Visa Delta, MasterCard, Maestro and Solo. We do not accept NHS vouchers at the moment.

11. Is your payment page secure?

Yes.

12. What is your guarantee policy?

We have a 100% guarantee that the products are new, original and in original packaging. We also guarantee and will replace or refund in the case of any defects or damage caused during transit. The frames also carry the original manufacturers guarantee and warranty.

13. What are the postage and packaging costs?

Designer Specs Direct is determined to keep it’s postage & packing costs as low as possible in order that we remain competitive and save you money.

Our postage and packing charge is kept to a tiny £4.50 per frame order. Please look here for full details of our Postage and Packing policy. .